Catering FAQs
What deposit is required to book an event?
We require a $500 deposit for weddings to hold & secure the date, and a $250 deposit for all other events to hold and secure your event date. Payment is due in FULL no later than 3 days before your event. Failure may result in the cancellation of services. By submitting a deposit and/or payment, you acknowledge that you’ve read, understand, and agree to the terms of the cancellation and payment policy.
What is your cancellation or refund policy?
Our cancellation policy is based on how much notice is given before your event:
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Less than 24 hours’ notice: No refund will be issued. All payments made will be forfeited in full.
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48–72 hours before the event: Your deposit will be refunded; any additional payments will not be refunded.
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More than 72 hours before the event: Refunds are subject to company approval and will take into account any expenses already incurred on your behalf.
If you need to make changes to your event, we encourage you to contact us as soon as possible so we can best assist you.
Do you charge a rush fee for last-minute events?
Yes. To ensure the highest quality food and service, we typically require at least 72 hours’ notice for all events. If your event is booked within that window, the following rush fees will apply:
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48–72 hours’ notice: 15% rush fee
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24–48 hours’ notice: 25% rush fee
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Less than 24 hours’ notice: 40% rush fee
Rush availability is subject to our schedule and staffing. We recommend booking as early as possible to secure your date and avoid additional fees.
What’s included in your pricing?
Our pricing varies depending on whether your event is hosted on-site or off-site.
On-Site Per Person Pricing
When you host your event with us, your per-person price includes:
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Catering
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Use of our banquet hall
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Tables and chairs
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Linens
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House beverages
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Professional waitstaff
This option provides a complete, all-in-one experience for a seamless and stress-free event.
Off-Site Per Person Pricing
For off-site events, our per-person price includes:
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Catering only
Additional fees for off-site events:
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$200 delivery and setup fee
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20% additional charge if servers or waitstaff are requested
Hall Rental Only
Our banquet hall is also available to rent without catering services. Please note:
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Tables, chairs, and linens are available for an additional fee.
If you’re unsure which option is best for your event, our team is happy to walk you through the details and help you plan accordingly.
Do you deliver?
Yes! We offer delivery and setup within a 20-mile radius for a flat $200 delivery and setup fee.
For events outside of 20 miles, the following fees apply:
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21–40 miles: $200 base fee + $3 per mile
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41+ miles: $250 base fee + $3.50 per mile
If you’re unsure whether your location falls within our delivery area, feel free to contact us, and we’ll be happy to provide a custom quote.
Can we bring our own food if we are only renting the banquet hall?
Yes, outside food is permitted when you are renting the hall without our catering services.
However, you must clearly inform your guests that the food is being provided by you (not by our company), and the renter assumes full responsibility and liability for all outside food brought into the venue.
Do you provide desserts or cakes, or can we bring our own?
Yes, you’re welcome to bring your own dessert or cake.
If you are using our catering services, your selected menu will still include your dessert choice as part of the per-person package. Bringing an outside dessert does not reduce the per-person price.
If you choose to provide your own dessert, you must inform your guests that it is being supplied by you (not our company), and you will assume full responsibility and liability for the outside item.
Are there any additional fees I should be aware of?
We believe in being transparent about pricing so there are no surprises. Depending on your event details, the following may apply:
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Deposit: A deposit is required to secure your date.
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Cancellation Policy: Refunds are based on the notice given before your event.
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Rush Fees: Events booked with less than 72 hours’ notice are subject to additional fees.
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Sales Tax: Sales tax will be applied unless valid tax-exempt documentation is provided.
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Gratuity: An 18% gratuity is added to parties of more than 50 guests.
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Off-Site Events: Off-site catering includes a delivery and setup fee, with additional charges if service staff is requested.
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Friday & Saturday Evenings: A $4 per person surcharge applies to Friday and Saturday night events.
The good news? We do not charge cake-cutting fees or other unnecessary add-on fees. If you ever have questions about pricing, our team is happy to walk you through every detail so you can plan with confidence.
Do you offer tastings?
Yes, we offer tastings for wedding clients only.
Tastings are available by appointment and allow couples to sample menu selections as part of planning their special day. Please contact us to schedule your wedding tasting!
Do you provide servers, bartenders, and event staff?
On-Site Events:
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Servers and event staff are included in your package.
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Bartenders are available for an additional $150 per bartender.
Off-Site Events:
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Waitstaff can be provided for an additional 20% of the catering total.
We ensure that every event is staffed appropriately to make your experience seamless and stress-free.
How long is food service included?
Our food service is included for 1½ hours at your event.
If you need additional service time, please let us know so we can accommodate your schedule.
Do you handle setup and cleanup?
Yes! Our staff takes care of setup and cleanup at no additional charge, so you can focus on enjoying your event.
Guests are responsible for bringing and arranging their own decorations, such as balloons, centerpieces, and other personal touches.
How early can vendors access the space for setup?
Vendors are typically allowed to access the hall 1 hour before the event to begin setup.
If you need early setup, this may be requested and approved, depending on hall availability. Please contact us in advance to coordinate!
Is there on-site parking?
Yes! We offer on-site parking, and it is completely free for you and your guests.
Are there any decor restrictions?
Yes, to keep our hall safe and well-maintained, we ask that you follow these guidelines:
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No tape or push pins on the walls
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No glitter, confetti, or popcorn
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No smoke or fog machines
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Candles are allowed only if enclosed in glass holders
These rules help ensure a beautiful and safe space for everyone’s event.
Are venue tours available?
Yes, venue tours are available by appointment only.
Please contact us to schedule a time to visit and see the space in person.
Let’s Start Planning Your Event!
We take pride in making your day truly beautiful. It shows in the thoughtful details, personalized touches, and the dedication of our team.
